At Combined Systems
Technology- we treat printers like rocket science and do it better than
anyone else. When it comes to the repair and maintenance of your printing
environment, CST will create and customize solutions for each customer
and their unique support needs. Listed below are several programs designed
to professionally and economically repair and maintain your business
printing systems:
Web Based Service
Call: CST's unique WEB based dispatch option is a great time saver.
You can request a service call over the web by simply filling in the
"Request for Service" form-24 hours a day-and a service technician
will be dispatched to repair your printer on-site within 4 business
hours.
Time & Materials:
CST offers the most competitive rates in the industry for time and materials
service requests. Our technicians will repair your printer onsite-on
demand. Simply submit an online request or call 800-944-2966 to log
a service call. Locally, we can be reached at 515-270-5300. You can also call our
Help Desk directly @ 515-727-7998.
Maintenance Contracts:
CST offers customized service contracts that can save as much as 50%
on your printer maintenance costs. With a CST contract, you pay a fixed
price and CST is responsible for all parts, labor and travel costs
regardless
of the number of required repairs to the unit.
Depot Repair:
In a hurry? You have the option to deliver your printer to our location
and in most cases, wait while your printer is repaired in-house.
Off-Site Exchange
Program: CST's unique remote location exchange program allows "hot"
spares to be immediately available on-site in the event of a printer
breakdown. You simply return the defective unit in the shipping container
supplied by CST and we repair and return the unit to the remote location.
Toner: Click here to learn
The Truth about Toner
For more information on printer repair plans
that fit your unique requirements, simply fill out the on-line request
form and a company representative will respond to discuss your customized
solution.